Client Testimonials
Advice and expertise since 1986
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People say the nicest things!
Below we have listed actual Testimonials from people who have been kind enough to rate us on various websites. Also detailed, are comments from clients who completed a Salon Questionnaire and were under no obligation to leave their personal details. This will give you an idea of how much professional care and attention we give our clients and what you can look forward to when you visit About face.
“Over the last 20 years or more, I have become experienced with a range of cosmetic procedures: botox, filler, laser, even a bit of surgery. So I believe I know what’s good and what isn’t in terms of the style and capabilities of a clinic. I can say that About Face is excellent in both regards, especially Amanda, who is the person I have interacted with the most.
For a long time, I had a small but irking issue with sebaceous hyperplasia. I tried CO2 laser on various occasions. It’s quite effective but it has a tendency to take out the centre of a lesion, leaving “remnants” in a ring around the centre. Eventually I tried Advanced Electrolysis, with About Face. I found this treatment highly effective. In fact, it has solved my problem.
I’m not an expert, but I think that Amanda has developed a specific technique, even within the field of Advanced Electrolysis. I am sure she can describe it better than I can, but the thing that struck me is how gentle it is, whilst also, as I said, being highly effective.
I would recommend About Face for sebaceous hyperplasia without hesitation. In fact, for my last treatment I flew all the way from Spain to Glasgow just to see Amanda.” Aug’25
“Your staff made me feel so relaxed. Explained everything clearly on what to do after treatment and gave me an aftercare leaflet.. Ive visited before to have moles removed with a different Therapist. Both very nice friendly professionals. Also the premises are spotless everywhere and very comfortable. Just wish i had found About Face years ago
” Feb’25
“This is a very welcoming environment. The salon in general is always spotless and clean, which is comforting to know. I came here because of very good comments and have now had many positive visits to the clinic. Thank you all for your wonderful service and support.” Jan’25
“Great customer care. I find this treatment very sensitive to speak about however, feel very relaxed in the clinic and would highly recommend it to anyone
” Jan’25
“I’m a previous client (from years back) You’re the best. I feel confident that I will always be treated well and look forward to returning.
” Jan’25
“You have such good reviews online. Welcoming professional staff who all know what they are doing. Daria always explains and remembers things from previous sessions and offers useful advice. Great service from great people.” April ’24
“About Face offered the service I was looking for at a reasonable price and had good reviews. Apologies but I can’t remember the therapist’s name but she was very warm and welcoming. Also, one of the therapists helped with my bill and explained what discount was available to me because it was a repeat visit….great service, thank you!” April ’24
“One of the first Facials I ever experienced was in About face over 20 years ago. This length of time on they are still 100% perfect.They do all of the modern facials etc but also cater for people like me who like “old school” 10 out of 10 girls” February ’24
“I chose About face because of their professionalism. You are always welcomed and treated with such respect. I feel comfortable knowing that all the Therapists know what they are doing. They are so well trained” Jan ’24
“My first impressions of About Face were that it was a very clinical and efficient service that was being offered. Everything was explained in detail and all my questions were answered. I waited a few weeks to fill in the feedback as I was waiting to see if my mole was removed and I have to say I am delighted with the result.” April ’23
“I chose About face as it is one of the only clinics to offer electrolysis & to a high standard. Very knowledgable & friendly staff working in a very clean environment. This is a lovely Salon. A credit to the staff and owners.” April ’23
“I was recommended to About Face by a Nurse. The Therapist was very thorough in her explanations and I didn’t have to ask anything. The Salon itself & the Treatment Rooms were spotless. A very relaxing and professional clinic.” March ’23
“I came to About Face to have skin tags removed. Excellent customer service with a lot of related products and services available. Excellent and very good value for money.” March ’23
“After much researching online, About Face came out tops. From Day 1 the welcome has been friendly & professional. The Salon is always clean, tidy & comfortable. Keep up the good work.” February ’23
“This is an immaculate, professional clinic with very competent staff who are so friendly & welcoming. Everything was explained in detail at the consultation and all my queries were answered This place could not be better, both Staff and clinic.” January ’23
“I had heard about About Face’s reputation and I am glad I did. A very professional place with very high standards. This is a great place and will be my go to clinic.” October 2022
“About Face is the best place for Electrolysis. Everyone is very friendly and professional and put you at ease straight away. The therapist listened carefully to all my questions and made some very good suggestions. It’s clear how hard they work as they are so very busy.” October 2022
“Highly recommended for Electrolysis. The place is so well organised and with very highly trained staff. This clinic does an excellent job in the midst of very trying times.” October 2022
“Thanks to the staff for being so supportive and welcoming. It’s always hard to go to a salon/clinic and worry that you don’t belong. So coming to About Face both now and previously and having such a warm experience has really made such a difference to me going through my condition. Thanks to you all ” September 2022
“I have been to About face before and always found it a very welcoming professional salon. The Therapist offered me great advice for my skin care routine. I am looking forward to returning and looking into different treatments that were suggested to me.” September 2022
“The salon is in the city centre and I can do some shopping afterwards. It is always very clean and the staff are so friendly but very professional and I am so happy with my CACI treatments.” September 2022
“My husband found you after researching services with the best reviews and I am glad he did. This is a very professional, stylish and clean clinic with extremely welcoming staff. I will be coming back.” September 2022
“I had never tried Electrolysis before and thought I would try About Face. Their staff are outstanding and I was treated and greeted in a very friendly and professional manner. My therapist was so professional and deserves 5 stars.” July 2022
“I remember hearing the owner being interviewed on the radio and I have been a client for their range of treatments for the last 34 years. I would never hesitate to recommend to others.” June 2022
“I was recommended by NHS Highland and am delighted. The staff are very caring and considerate.” June 2022
“I was a recommended by a Doctor and have been going there for a few years now.The staff are very professional and helpful and my Therapist always listens to me and is great at sorting everything for me.” June 2022
“I came here as they were highly recommended. It is a very clean and very efficient salon. My Therapist is very informative and helpful and made me feel at ease.” June 2022
“I had bad gender dysphoria about my facial hair and About Face was the only place that helps in Glasgow. A really welcoming and professional clinic. My Therapist is always very helpful throughout the entire appointment. The clinic is very clean, tidy and has a very comfortable environment.” June 2022
“I have visited the Salon before as it is close to my workplace. As always the service and the choice of treatments is excellent. Thank you for such good service and i understand how busy your diaries are following the pandemic.” May 2022
“I have been using About Face for many years now and find them to always be clean, tidy and very professional all at the same time. I have been seeing the same Therapist all this time and she always listens to me and answers any queries I may have – she is fantastic.” May 2022
“I originally came to About Face because of the reviews and location. The staff are very friendly professional Therapists. I feel relaxed and they take their time to explain everything. I am enjoying my experience and results so far.” May 2022
“I have always found About Face to be highly professional and their CACI facials are great. I feel so confident with the therapists and the great products they use.” May 2022
“I came here because they offered Electrolysis hair removal. What a great service they offer and very professional. This was a great experience and have already booked my next appointments.” May 2022
“I had read very good online reviews and was impressed with the professional and friendly manner in which i was treated. I would recommend this Salon to everyone. Lovely people who really know their stuff.” April 2022
“I had read about a few places near me and felt you had the best understanding of my needs. The salon and the therapists are so helpful and professional. I am glad I picked About Face.” April 2022
“I found that you were the only clinic offering electrolysis. I was very impressed with the professionalism and the cleanliness of the clinic. I would prefer to have the same person for a more personal approach but do appreciate that’s not always possible.” April 2022
“I had read reviews and found them to have reasonable prices. It was a very relaxed, clean and friendly atmosphere. I was very well informed about how the procedure was going to be carried out and what to expect and aftercare. Definitely delighted to recommend the clinic.” March 2022
“I was given word of mouth recommendation regarding About face. What a very welcoming and safe space where all the staff have your best interests at heart. Thank you for being so nice and caring.” February 2022
“This salon just offers 100% quality service.” February 2022
“I’ve been going to About Face for a long long time but I first chose it because of the reputation of first class electrolysis. My impressions of the salon are simple – Professional. Professional. Professional. The entire team are of the highest standard. The salon is always immaculate and it is evident how seriously you take your professional training and keeping clients and team covid safe.” December 2021
“About Face was recommended by LGBT Health in Glasgow and I have to say the salon is excellent all round. I would highly recommend About Face to everyone. The service is outstanding, professional, LGBTQIA+ friendly, good value for money and my therapist is just the loveliest person as well. She is friendly, professional, engaging, just an absolute delight in every way and made me feel at ease when I was very nervous. Thanks so much.” December 2021
“I was impressed with your excellent customer feedback online. I found the clinic to be very professional and very friendly staff. The therapist was excellent. She explained everything thoroughly and made me feel at ease. I left so impressed that I will make a return visit for another treatment.” November 2021
“I decided to come to yourselves as I had read some great reviews. I found the clinic to be clean, professional, friendly, meticulous, spacious, efficient & calm. My therapist was very efficient and offered very good skincare and aftercare advice. This was a very good professional service.” November 2021
“I Googled for places in Glasgow and picked here because of all the positive reviews. It was a very tranquil atmosphere and spotless. It is a lovely place with great staff and am happy to recommend this company highly.” November 2021
“Having read all the information on your website I felt really confident in your electrolysis ability.” November 2021
“I was recommended to yourselves by a friend. The therapist was very professional and helpful as well all of the staff.” November 2021
“I was recommended by the Beautician at my hairdressers. It was my first visit at this sort of clinic and was impressed with how professional and friendly the staff were. I will return” October 2021
“Such excellent highly trained professional staff and such a lovely clinic. The standards are really high. Thank you for my treatments” October 2021
“I came to About Face after finding out they were specialists in Electrolysis. I am now a regular client and can honestly say they are a great group of professionals who really care about the services they offer to their clients.” September 2021
“I found About face from an internet search and found your website very professional. You have created a very calming and serene ambience for treatment. I was very impressed with the therapist and the manner is which the treatment was performed – very thorough.” September 2021
“I googled places that specialised in electrolysis and About Face sounded very professional and the information given sounded like somwhere I could trust. When I first visited I had a lot of hair on my chin and felt really bad about it, I was treated in a kind friendly professional manner which made me feel like I was normal.” September 2021
“The clinic seemed very professional from the research i carried out online. The staff were very professional and reassuring. The whole environment was spotless and the therapist was very thorough. I felt happy and comfortable.” September 2021
“I found About Face through an Internet search. This is not the type of place I would normally use but the procedure required was done very quickly and I am very pleased. Will be back and use it again if required.” September 2021
“I came to About Face as they are IPL & Electrolysis specialists. I was very happy with both the treatment and the advice given.” September 2021
“I have had treatment in the past at About Face.They offer a very efficient and professional service with such friendly staff and a welcome cosy environment for treatments.
The therapist was really kind and she put my mind at ease straight away as I was worried about the blemish I wanted treatment on and reassured me it was nothing to worry about and explained the procedure to me and made sure I was comfortable throughout. I would definitely come back in future if I ever needed to and would also recommend the salon to friends and colleagues.” August 2021
“Great first impressions, very professional & friendly. No wonder you are highly recommended for Electrolysis. My therapist makes me feel so comfortable and reassured.
I have only great things to say About Face. I was very self-conscious about my facial hair before starting electrolysis and I could not have asked for a better therapist to inform me and treat me accordingly. Thank you!” August 2021
“A very good informative website. The staff are well qualified and work to high standards of infection control and cleanliness. A very calming atmosphere and very professional treatment.” August 2021
“I chose to come to About Face after hearing of your amazing reputation. I was welcomed so warmly and found the clinic to be very clean, comfortable and so inclusive to clients. My therapist and treatment went so perfectly well and I am 1,000% satisfied.” August 2021
“I have a lot of skin warts to be removed and like the fact that I can book an appointment for £100 and get as many as possible removed in that time. This is a very clean, well organised, safe and pleasant clinic. They are utterly professional but always friendly and welcoming. I will be back.” July 2021
“I came to the Salon because of their expertise in Electrolysis. The staff are really professional and helpful and all with such a friendly manner. The clinic is absolutely spotless and they are so accommodating. I am so pleased I chose yourselves.” July 2021
“I found the clinic online and was impressed with the prices. The staff were very professional and the clinic very tidy and clean. I have every confidence in About Face.” July 2021
“I came to About Face after reading their website. I thought it would be an easy treatment for me and less than the price of having surgery. It was very straightforward with a quick service and no long waiting times. The staff were very friendly and helpful and were good listeners. I was very comfortable with the treatment and delighted with the results.” July 2021
“I have been coming to About Face for years now. My therapist has an excellent manner and I ask for her specifically. She is so attentive and I don’t feel she is just “going through the motions”. I am also looking forward to the monthly special offers being reintroduced.” June 2021
“I have used the clinic before and was very pleased with the results. The standards are very high and have no hesitation of recommending them and using them again.” June 2021
“I was recommended by a friend. I found the staff very helpful and efficient. The therapist gave me a very thorough explanation and answered all my questions. I was exceptionally pleased with my first treatment and have already made my next appointments.” June 2021
“I had been looking for a CACI treatment and found About Face. Very clean salon and really enjoyed my treatment.” June 2021
“I found About Face by googling electrolysis. They are very nice professional staff and really clean & tidy.” June 2021
“Very highly qualified staff and so professional combined with a calm relaxing and friendly atmosphere. I am so happy with my visits.” June 2021
“About Face are accredited for their electrolysis hair removal. The clinic is spotlessly clean and the staff are such a pleasure to deal with and all do a fabulous job. Very knowledgeable, professional and punctual.” June 2021
“I choose to use About face for the quality of service, the friendly and efficient staff and the Salon is always so clean. Very happy.” May 2021
“I was recommended by an Electrolysist in Edinburgh. The salon was perfectly clean and tidy plus all the staff were friendly and very professional. An easy very pleasant experience.” May 2021
“Your website was very informative and the clinic is close to visit. I found it very clean, welcoming, well organised and very professional.” May 2021
“A wonderful and spotless salon.” May 2021
“The salon is very friendly yet professional and very easy to make an appointment. My therapist did a great job for me. Thanks” May 2021
“I had heard about the clinic at work by word of mouth. A very well organised and professional place with a very spacious reception. I was taken only a couple of minutes late, but in light of their hygiene standards of wiping down after each and every client that was not an issue. I felt very comfortable in their hands.” May 2021
“About Face was recommended to me as being very professional, welcoming, clean and comfortable. They were correct. The staff listen to everything you ask first.” May 2021
“I was recommended to About Face by a friend. What a clean & friendly clinic it is and my therapist was excellent.” May 2021
“I found the salon after a google search for wart removal. What a very professional clinic and the therapist I had was extremely good and listened to all my queries and concerns first.” May 2021
“About Face is the only professional clinic in Glasgow offering electrolysis. What an amazing place with very friendly professional staff. Many thanks.” May 2021
“About Face is the only electrolysis clinic I know. I was impressed with it and the therapist who explained everything in detail.” May 2021
“I have had successful treatments and the advice given is always professional. The staff are always friendly and attentive. The salon itself is spotless and spacious.” May 2021
“I chose to come to About Face as I had read a lot of great reviews. I was made to feel welcomed into a very clean and tidy Salon by friendly staff. I was listened to and had everything explained to me.” May 2021
“I chose About Face because of the services provided and that all staff are qualified professionals. My therapist was excellent and I look forward to using you salon again.” May 2021
“I had googled the service I needed and your team contacted me within 10 minutes and offering me an appointment, very professional and efficient. What a great experience and would really recommend About Face.” May 2021
“Your website was very detailed so I felt confident that you knew what you were doing. A lovely clean salon with a calm atmosphere and very pleasant staff. My therapist was very thorough and explained everything about the treatment and the products.” May 2021
“I had heard that About Face were experts in electrolysis and my first impressions were that you are very professional. The clinic was spotless and I was very impressed with how attentive my therapist was and her knowledge.” May 2021
“The information on electrolysis provided on the website was very accurate and clear. The clinic was also very quick to come back to me after I enquired about your treatments. A very clean environment with very professional staff. The therapist made me feel really comfortable and was very knowledgable about the treatment.” May 2021
“I originally saw reviews online for About Face and have always had professional service. My therapist always listens to my concerns. I am so glad I have been able to come back, it is friendly and welcoming just like all the staff.” May 2021
“I was recommended to About face and what a professional and friendly salon it is. Is is very clean with a lovely atmosphere and friendly staff.” May 2021
“I contacted About face as they provided the service I needed. From first contact they have been very professional and thorough. A very clean and tidy atmosphere enhanced by therapist.” May 2021
“I have been a client of About Face for many years now and have always had such good professional attention and advice. As always the salon very clean and tidy and the staff so friendly.” May 2021
“I have been to About Face before and it is a fantastic place. I can’t say enough good things about my therapist and plan to see her soon for electrolysis. The cleaning in the salon was fantastic and the staff so welcoming.” April 2021
“Have been attending About Face for a number of years. They are always extremely professional and scrupulously clean. My therapist is so attentive and very knowledgeable.” April 2021
“It’s so good to be back to this pleasant, clean, welcoming and professional clinic.” April 2021
“I have been coming to About Face on and off for a good number of years. The therapists are all professional, friendly & efficient. As usual the salon very clean and tidy and am looking forward to my next appointment.” April 2021
“I originally came to About Face for their electrolysis expertise. As always the salon is very clean, tidy and extremely covid safe at the moment. I am always welcomed by the staff in a friendly yet professional manner.” April 2021
“About Face has always had a very high standard of treatments and very professional & welcoming staff. The salon was to the usual exceptionally high standard of cleanliness. My therapist is a credit to About Face with her knowledge and professionalism.” April 2021
“I heard about you through a friend and have to say my first impressions were very good. The salon was very clean and comfortable and my therapist listened well and answered all my questions.” April 2021
“I chose About Face as their website assured me this was a professional clinic. I was correct as the clinic was very clean, tidy & the staff were very attentive and friendly..” April 2021
“This was my second visit to About Face as my previous Salon closed down. I found the staff very welcoming, friendly & very professional. My Therapist was very attentive and answered all my queries. The Salon and Treatment rooms were immaculate and I am looking forward to returning. ” April 2021
“I originally came to About Face after reading all the positive reviews. I have found it to be a very professional clinic with very welcoming staff.. Coming here for facial electrolysis is very personal and my therapist is amazing. So friendly and positive, makes me feel very at ease and relaxed.” April 2021
“I had been looking for a clinic that had BIAE members and found About Face. The therapists are all very professional, knowledgable and friendly on all aspects of treatments available.” April 2021
“I decided to go to About Face as they seemed the most trustworthy after my Google search for IPL in Glasgow. It is a very clean and professional clinic with immaculate and relaxed treatment rooms. The therapist was excellent & very knowledgable with a fantastic manner. I am delighted with the professionalism of the team and am looking forward to my next visit.” April 2021
“I come to About Face for their excellent professional service. The therapists take time to listen to you and always answer any questions I have. I can’t wait till we can take our masks off but realise we can’t do that at the moment.” April 2021
“I think About Face are fantastic. The salon is clean, tidy and they are very efficient at making sure your appointment is on time during this difficult time. They have always kept in touch while they were closed and are very kind and considerate too. All very professional.” December 2020
“I went to About Face as I was looking to have a wart/skin tag removed from my face. My first impressions are that they are very professional, friendly and extremely Covid aware – very reassuring. My therapist was extremely helpful both in relation to my issues and advice on other treatments.” December 2020
“About Face were able to provide Advanced Electrolysis procedures. They are always very professional and the Salon is spotless and this makes me feel very safe at the moment.” December 2020
“I came to About Face because of the good reviews online and they seemed legitimate, The Salon is very clean, friendly and covid safe. The Therapist was great and very knowledgable in what she was doing. ” December 2020
“I choose to use About Face as they have consistently good experienced therapists and excellent customer service.” December 2020
“I chose About Face after researching many companies and felt it was the most professional option. It was very comfortable and the staff made me feel relaxed. My electrolysis was very informative. She explained what was happening and going to happen all through my session.
This was the first time I have experienced this treatment and it was a much more pleasant experience that I thought it would be. No judgement , felt relaxed and comfortable.” November 2020
“I was very impressed with the information positive reviews for About face and found them really professional and welcoming.
My therapist is really good at what she does and is always very polite and welcoming.
I am very happy with the treatment, so much so that I am taking another family member next week and will happily recommend About Face to colleagues.” November 2020
“I chose About Face because of its location, highly recommended reviews and cost. I found the clinic to be clean friendly and very professional. My therapist was, honestly, one of the most warm and friendly people I have ever met. I was quite anxious about the procedure, and my mind was put at ease constantly. She talked me though everything clearly, answered all my questions, and kept me updated as she was carrying out the procedure which was great. She is a credit to About Face.” October 2020
“I was very impressed with the information available on their website. All the staff are highly qualified to carry out electrolysis. It has a very calming and relaxing atmosphere and everything just seemed so professional. They have a very high standard of cleanliness and everything was so tidy. I am very pleased with the treatment I received from my therapist.” October 2020
“I was given a gift Voucher for About Face and found the experience very professional with a very relaxing atmosphere. The Therapist was lovely and I will definitely be back.” October 2020
“I was recommended to use About Face and found it brilliant with a selection of professional services. The clinic was clean, comfortable and tidy which made me feel very safe and happy with their COVID procedures.” October 2020
“About Face has excellent reviews and feedback from others on various websites. I found them very professional, organised, friendly and efficient. It was a good choice.” October 2020
“I come to About Face because I really trust them. It is always clean, tidy and the staff are efficient, friendly and professional. My therapist is always kind and considerate and nothing is too much trouble.” October 2020
“I chose About Face because they are all BIAE members. They are knowledgeable, professional and very friendly. I am very comfortable with the standards of cleanliness and the COVID19 procedures in place. I know that I could ask any of the staff a question on a particular treatment and they would give me all the information I need.” October 2020
“I use About Face as they are experts in Advanced Electrolysis. The atmosphere is always very calm and professional. I have enjoyed my experience and will be back for more treatments.” October 2020
“About Face was suggested to me and I was impressed by the calm and welcoming atmosphere. The staff were all very pleasant and I felt safe and well catered for. A very well organised clinic with all procedures in place.” October 2020
“I have been using About Face for a number of years as they had a really good reputation. I am always greeted in a friendly and professional manner and have to say thanks for a great service over the years.” September 2020
“I was recommended to About Face and have found it to have a calm environment with very professional clinicians. I am so much happier with my skin since I started using products and having treatments carried out. I feel my therapist and the staff are very down to earth which makes it a pleasure going to the clinic.” September 2020
“I was recommended to About Face and found it a very discreet, clean, professional and friendly clinic. My electrolysist was great and examined how my previous treatment had healed and carried out follow up treatment and was very knowledgable when I wanted to discuss other potential treatments. I am honestly astounded at how great the results have been. For more than a year I had troublesome spider veins and now after only 2 treatments that has cleared and on top of that I am free of all skin tags. It’s great and what a difference to my confidence!” September 2020
“I have been a client for many years and as usual the clinic is spotless and the staff so professional. I like arriving on time then leaving after appointment. In days of COVID-19 restrictions it is reassuring they are running like clockwork with few interactions. At the same all the staff are at ease and confident with very good PPE and procedures in place. I am so pleased I have been a long term client.” September 2020
“I was made aware of About Face from the Hospital as Laser would not work for me. Such a friendly place and 100% professional and welcoming. My electrolysis was amazing as I was so nervous and she made me feel so much better. Thank you so much, I honestly can’t believe how nervous I felt but was made to feel relaxed as the process was explained to me.” September 2020
“I chose About Face because they offered a procedure that I needed and wanted. I was greeted warmly and everyone was very professional which allowed me to relax. The place was pristine and the seating and treatment couch were comfortable which is important to me with my condition. My electrolysist was excellent and she took the time to listen to me and explained the process in a very comprehensive way. She talked to me during my procedure which helped calm my nerves so I have asked for her personally for my appointments. I just want to thank everyone for making me feel comforted & relaxed. A thank you to my electrolysist for her calming demeanour which helped me through the procedure.” September 2020
“About Face have very good reviews and are in a good central location. The staff are all very welcoming and very professional. The salon is always clean and tidy and is a very comfortable environment. My therapist made me feel comfortable as do all the electrolysists who are very experienced.” September 2020
“I read the great reviews for About Face and made the right decision. Modern facilities very friendly, professional staff with safety precautions in place. A very good experience overall.” September 2020
“About Face offered treatments to suit my needs that were reasonably priced and they were very informative when I phoned. Today was my first visit to the Salon and I had a great experience. My electrolysis was very knowledgable and professional and understood everything which made me feel at ease. Very happy to visit again.” September 2020
“I come to About Face as they are specialists in electrolysis. A very professional and friendly clinic. !0 out of 10 from this very happy client 🙂 ” September 2020
“About Face has high standards of staff qualification who are all efficient and knowledgeable. I have been coming for various treatments for 14 years and have complete confidence in what you offer and would always recommend you.” September 2020
“I am a regular client at About Face and always find it clean and tidy. I always have my CACI courses bought on your Treatment Offers – when is the next one?? My therapist is perfect and knows exactly what I need and want.” September 2020
“I have coming for a few years now for CACI and find the Salon very professional and friendly. My therapist is fantastic and it was great to be back. About Face is everything you would want in a treatment salon.” September 2020
“I originally chose About Face as the prices were very reasonable. I was made to feel comfortable right away and my therapist was amazing. I was well informed about the procedure and she carried it out with the highest professionalism while still making me feel at ease. Couldn’t fault the Salon for anything, i felt very safe and it was very clean. Would certainly recommend it.” September 2020
“I was originally referred to About Face. It is so good to be able to visit you again. Covid-19 has not had a bad effect on your business and it is as clean as ever.” September 2020
“I was recommended to About Face and find them very professional and friendly. My therapist always listens and is able to answer all my questions. She is so professional and all the girls at the desk are welcoming. Thank you.” September 2020
“I am a regular client at About Face and chose it because of its very high standards and professionalism. It is a very calm, soothing and professional salon. Have just had a wonderful facial and it what i needed to relieve the stress.” August 2020
“I was recommended to About Face by a friend. I found it very trustworthy and the staff very efficient, knowledgeable and friendly. The salon was very clean and tidy and this was a very positive and beneficial experience.” August 2020
“About Face are friendly and experts on treatments plus they are in a good location. As usual I was welcomed in a friendly manner and after using hand sanitisers was taken straight into the treatment room. My therapist is very helpful and I am delighted you have managed to open again.” August 2020
“I was originally recommended to About Face by my Aunt. Their customer service is excellent and always friendly and professional. The salon is extremely clean and tidy and my therapist is fantastic. I would thoroughly recommend her.” August 2020
“I am picking up treatments post lockdown. The salon is very organised post lockdown as I was originally apprehensive about treatment but their hygiene and covid safety was excellent. So glad to see you back in operation.” August 2020
“I wanted to have a mole removed. My therapist was very friendly and knowledgeable she answered all my Questions. I was a bit nervous before coming in to the clinic but she put me at ease. About Face is a very welcoming and clean clinic. I had an enquiry after the treatment which they handled well. I was really happy, definitely will be back for more treatments.” August 2020
“I was delighted to be back and having treatments again. As always the staff are very positive and I was glad to see their covid hygiene regime.” August 2020
“I originally found them on a Google search. Very comfortable. This was my first time back in the salon since it reopened after lockdown and I felt extremely safe. Everything was explained – what I needed to do with my stuff and when I had to wear my mask. My Therapist also had a mask, visor and gloves on throughout treatment and washed hands prior to treatment starting. Can’t wait to continue my treatments. I would highly recommend About Face” August 2020
“I was recommended by a friend many years ago and find them very professional and friendly. Just keep doing what you do – lol.” August 2020
“I have been going to About Face for a few years now and have always been very happy with every aspect of my visits. It is very well organised and reassuring in terms of very high standards of hygiene, I felt very safe in the environment.” August 2020
“I am a regular client at About Face and the staff are excellent as always. High standards of hygiene with excellent professional care. I would highly recommend.” August 2020
“I came to About Face originally because of their experience and expertise in electrolysis. I am always greeted in a friendly professional manner and as usual the Salon is very clean, tidy, comfortable and now with additional covid modifications.” August 2020
“About Face had very good reviews and weekend appointments. The staff are all very professional and friendly. I found all aspects of the covid-19 secure policies very professional and well done. I felt my safety was a top priority.” August 2020
“I read online the good reviews for About Face. The staff were very friendly, professional and recommended products which was very helpful. Everything was explained in detail and would highly recommend it to friends and look forward to returning.” August 2020
“I have been a client for 12 years and About Face has friendly & professional staff. A very well organised covid-19 plan in operation. My electrolysist is excellent and I would never go anywhere else.” August 2020
“This was my routine appointment back in place having attended the Salon for many years now. I find their standards are very high and my Electrolysis is very professional at all times and maintains her very high standards. She is an asset to About Face.” August 2020
“I’ve been going to About Face for a couple of years and love it. Everything about the Salon is clean, tidy and comfortable & it’s always been that way which is why I was happy to go post-covid lockdown. I am a very happy customer as all the staff were taking guidelines & PPE seriously leaving me feeling safe & comfortable the whole time.” August 2020
“About Face is the most professional place that I have ever used. The staff are fabulous and I always feel in safe hands. I was reluctant to have a treatment post lockdown but the staff made me feel very safe and all their procedures were carried out in a very professional manner.” August 2020
“Been coming for years and very impressed. The front door was locked unless booked due to covid restrictions which was very reassuring with a sense of calm. Taken right on time which is due to timings in place to distance clients. I really appreciate all you have done for covid precautions and wish you all the best.” August 2020
“I have been attending About Face for the last 18 years approximately; owing to it’s high level of professionalism, customer service and cleanliness. I felt very reassured at my appointment with the covid-19 safety measures put in place. I would not go anywhere else.” August 2020
“Have been a client for years and it is it’s usual professional self. My visit to About Face was excellent as normal especially in view of the current situation.” August 2020
“I was originally recommended to About face and have found it very professional and friendly. It was as tidy as before covid-19 but with many additional safeguards and after our long enforced break it was good to be able to visit for a session again.” August 2020
“About Face was recommended to me and I have found the staff very welcoming and the clinic very clean and nice. There is nothing negative to say about the clinic as I am made to feel very comfortable and at ease throughout my full appointment.” August 2020
“I did a Google search and the location suited me along with the available treatment I was looking for. I found it very clean and tidy with the most pleasant and helpful staff. Everything was very well explained and my treatment went smoothly.” August 2020
“I came to About Face originally because I’d read about the quality of the electrolysis treatments. I was a bit anxious about restarting treatment but felt very reassured by my experience.” August 2020
“Have been coming to About Face for 5 years now and am very happy with the service matched with the usual friendly greeting. The new procedures are well thought out to cope with the current situation and the new rules and reasons were clearly explained. It was good to be back.” August 2020
“I have been a client for many years and find About Face today as professional and great as always. 10 out of 10.” August 2020
“I came to About Face originally for their expertise in Electrolysis. This was my 3rd visit an the first week back and all the protocols etc seem to be working very well and I feel totally safe. The Salon is always very clean and tidy and even more so in the current situation.” August 2020
“I have been coming to About Face for electrolysis for years and it is a wonderful, supportive and highly professional salon. The staff are friendly and knowledgeable and offer excellent advice.
A highly professional environment, exceptionally high hygiene standards. Staff are polite, attentive, professional and care deeply for their clients. Even with the new rules regarding social distancing I felt instantly relaxed and at ease.
My electrologist greeted me at the door warmly and explained everything in detail so I felt happy and safe. She is excellent, attentive, friendly and helpful. She is incredibly talented at her job and explains everything clearly. I enjoy going to my appointments with her and appreciate how gentle and knowledgeable she is. I cannot thank her enough for the difference I see in my skin/hair after each appointment.
The salon is exceptionally clean, tidy and hygienic. The treatment room is highly organised, very comfortable and relaxing. Social distancing measures have been implemented in a sensible, easy to follow manner and this adds to the feeling of safety and security during appointments.
About Face have literally changed my life. The staff are supportive and friendly, I am always made to feel incredibly welcome and I cannot thank you all enough for that.” August 2020
“I have been a regular client for about 15 years and always find About Face professional, friendly and happy. I was only a few minutes late in getting taken for my appointment but that is understandable at present.
I just wanted to say this was the first time since March I had ventured into a city environment/left Edinburgh properly/been inside a place that wasn’t a supermarket. You really put me at ease and gave me a sense of normality back. Everything was explained regarding new ways of working and was dealt with professionally and with a good sense of humour. I know the changes are not easy for you either but I was still really impressed with the ease at which the treatments went. Thank you so much for making me feel normal again!” August 2020
“About Face has good reviews and an excellent location. They are very professional and friendly and did a fantastic job. A great Salon & I always feel at ease, the aftercare is superb as well if ever I have any questions.” August 2020
“Always very good service. Love the Bacial. Therapists are personable and skilful. Keep up the good work..” August 2020
“As a regular client I find the Salon very welcoming & professional. About Face has been well prepared giving my visit a feeling of safety during these very difficult times.” August 2020
“I chose About Face as it had good reviews online, competitive pricing, fast and helpful response to online enquiry. It is in an excellent location, lovely building, very professional and friendly staff. I felt very reassured that I’d chosen the right place for my treatment.” August 2020
“As a regular client I find the About Face professional, warm and friendly. The salon has been well-prepared giving my latest visit a feeling of safety during these difficult times.” August 2020
“About Face had good reviews, are very professional and reasonably priced. The service was excellent and I would recommend About Face.” August 2020
“I am a long standing client at About Face and admire it’s high standards, professionalism & friendliness. Always offering advice and reiterated it as it is several months since my last visit due to covid. Very clean and tidy as always. I wouldn’t use About Face if I had any doubts regarding standards. Keep up the good work.” August 2020
“I have been coming to About Face for years. The treatment is more successful than elsewhere. There seems to be a continuity even between therapists. Good service always” August 2020
“I chose About Face for their expertise in Electrolysis.They are always very good and always listen.
The Salon was Immaculate as always. Very glad to be back and feeling totally confident with the added Covid precautions.” August 2020
“Lovely, familiar & clean. Ann was as welcoming as always.
Keep up the good work, Anne is excellent & really understood my objectives of the treatment.” August 2020
“Wonderful and friendly staff…
…I have always had a great experience at About Face and recommend it to who I can.” March 2020
“Friendly and efficient staff…
…everything was spotless.
…I am very happy that I found About Face, very professional.” March 2020
“I would recommend About Face to anyone who is self-conscious or embarrassed about their skin problems. The expertise and discretion of the staff quickly dispel any unease.” March 2020
“Gone with just one treatment”
“Went this morning to get a wart removed from my nose. Although this area was extremely delicate, Louisa made an amazing job! Gone with just one treatment, spent way less than expected. Really, after spending months looking for the right clinic, I found this amazing one! Ratio quality/cost like you will never find in Glasgow. Thank you, ladies!” February 2020
“I’m glad you sent me a receipt as it gives me a chance to mention exactly how good I found the experience with your technician today. She talked me through in full what I would expect from the experience today. I found her to be knowledgeable experienced and friendly. She was extremely professional, kind and on the basis of how she behaved and acted ,and also on the fact I could see instant results on the treatment she served, I would have no hesitation in recommending your salon to others. Totally credit to your company, and this is not feedback that I would give lightly.”
“Very professional salon with lovely staff, Nicole made me feel at ease and the treatment exceeded my expectations.”
“Always prompt and friendly reception This is such a calm, organised and professional Salon. Laura is very friendly and clearly values what I say.
I have recommended About Face and will be bringing friends to their open day.
Without doubt About Face is the best clinic in Glasgow for these kind of treatments.”
“I have been a regular client for some time and find their professionalism excellent. I try to book the same therapist each time as I am very happy with her care attitude and professionalism.” May 2021
“I originally went because of the convenience of About Face but now I’ve found this salon I’ll be a regular. I look forward to visiting and can’t wait to try out other treatments.”
“A professional organisation that made me feel at ease before any treatment. All of my questions were answered very proficiently by Helen. A very comfortable and professional clinic and great care was taken to respect my privacy. This is a friendly professional organisation that offered me a very successful treatment and I would have no hesitation in recommending them to others.”
“Very clean and professional. The Therapist who treated me was lovely and made me feel very relaxed. Didn’t get her name though.”
“Just to say that this, as every other visit, was a pleasant experience. Friends often ask ‘Isn’t electrolysis painful?’ and somehow I find the question beside the point. Amanda has this art off to a fine T.”
“The salon itself was very clean which I think is very important especially in this industry.”
“First class Clinic. We arrived early and were given lovely coffee by a very pleasant young lady. Very satisfied , Kirsty lovely and very professional.”
“The clinic seemed very professional from the research i carried out online. The staff were very professional and reassuring. The whole environment was spotless and the therapist was very thorough. I felt happy and comfortable.” September 2021
“Would not go anywhere else. Helen has been treating me on and off for a view years now, and I consider her to be very professional at what she does – 10 out of 10.”
“I had initially been looking for facial hair removal at a salon using laser and was told it was not possible and they recommended me to About Face.
My first impressions were that this clinic successfully marries together clinical and professional with warm and welcoming – a pleasant place to come.
I have no hesitation in recommending About Face to anyone and thank you Nicole!”
“Definitely recommend your salon, I’m so happy with the results that have come with my treatments and looking forward to getting a well deserved facial when my treatment is completed. Have had a few different therapists who are all very professional and friendly.”
“I wouldn’t hesitate to recommend About Face. This was the second time I have had a manicure and polish by Megan and so pleased with the results again. Lovely job Megan.”
“It was only place that promoted removal of skin tags. Gemma was very friendly and professional and put me at ease. Very positive impression of About Face, I will be back.”
“The only reputable place in Glasgow to still offer electrolysis. You couldn’t have made my visit more enjoyable, it was perfect.”
“Very impressive, calm, welcoming and professional clinic. I’d like to thank Tanya for her very welcoming attitude which helped put me at ease. My treatment was carried out in a calm, professional manner and any questions I had were answered perfectly. It’s a bit of a nippy procedure but I would recommend it to anyone and Tanya in particular. Many thanks!”
“I chose About Face as they have BIAE accredited staff, also very good information on their website and a free no obligation consultation. Excellent customer service. Good information and an opportunity to ask questions at the consultation. I felt confident in the therapist (Amanda) during treatment and very good after care guidance.”
“Have used About Face for a number of years – the fact they were open on a Sunday and central to train or car parking was a bonus as I worked full time. It left my Saturdays free. Very comfortable reception and therapy consulting rooms. Music very soothing and not loud.
I would not hesitate to recommend About Face and my friends know I go there and the range of treatments available.”
“I was genuinely very impressed by your company. I had contacted other companies and they wanted almost 5 times the money for the same service. When I saw your prices and free consultation I wondered what the catch would be. No catch, just a very honest company. Thank you very much.”
“I am not surprised you received an award, congratulations. About Face is a wonderful salon with fabulous staff who make every visit a real treat!”
“Very nice, comfortable, warm and clean. The salon is clearly managed well and there has been a lot of time taken to ensure a thorough service and very good processes are in place. The level of professionalism was certainly appreciated”.
“I had advanced electrolysis from Helen for xanthelasma on my right eye and it’s been fantastically successful. I am really happy with the result. Please also let Helen know she was spot on with diagnosis for my left eye, it was a bite and 3 applications of antiseptic cream sorted it out.”
“I can’t praise Ailsa and the rest of the staff enough. A thoroughly professional clinic that put me at ease straight away and sailed through my treatment with such professionalism. The follow up customer service was second to none and I am delighted that my skin tags have vanished without trace.”
“Only the best will do for me, that is what I get when I visit, very high standards at all times.”
“I have just started going to this salon… Can I just say I wish I’d have found it sooner!
After trying many of Glasgow City Centre salons this one is by far the best for the following reasons:
Very welcoming, relaxed atmosphere and a great quality of staff that really do care and genuinely want to help you.
Top class treatments performed to the highest standard, their waxing is outstanding, best I’ve ever seen and I’ve been getting waxed for quite a number of years.
You usually find that beauty clinics/salons are a tad intimidating but not here, it’s the total opposite. I was overcome by the variety of treatments available and I have tried a few including red vein removal, waxing, facials and I am currently on a course of IPL hair removal which is fantastic!”
“I have just received a letter from yourselves regarding treatment I received in June. I had one session of advanced electrolysis to help kill off verrucas on my right and left foot and hand. I have had these verrucas for almost 13 years and have tried various treatments, been referred to various hospitals and specialist and nothing would make them disappear. They covered the full ball of my left foot and were extremely painful at times. However, one session at your clinic provided me with the miracle cure I have been searching for. Within one month nearly all my verrucas had disappeared and now they have completely all gone on my feet and hand. I will be forever grateful to the girl who performed my treatment she was brilliant – sorry I can’t remember her name, but she had glasses. I have since recommended you to any verruca suffers I know as I have wasted 13 yrs of my life hiding my feet and also find it quite shocking that no podiatrist or chiropodist that I have seen over the years has ever suggested this therapy or are aware it exists. Thank you once again from a very satisfied customer!”
“I had never been for IPL treatment before and I believed creams and shower products to be the only the only remedy for acne.
I received a course of 3 skin rejuvenation treatments which, for the results, were of excellent value. I personally noticed a difference one day after the first session and so booked for another two across the following 4 weeks. After having the 3 treatments I barely suffer from acne at all and am going to arrange a further two as I truly believe this would be the end to my problems.
Did I mention I am a male and would strongly recommend this to other men as well as women, we look after ourselves too now guys don’t we?
The staff were excellent, the salon was spotlessly clean and the therapist who took me, Helen along with the other staff I spoke with had a great depth of knowledge in all the areas in which I had questions.
Really good experience for me, thanks About Face and keep it up!”
“Really well trained and friendly staff. There is a really wide range of treatments (check out their website). What I like is the fact they are open 7 days a week with 2 late nights. St. Enoch subway is just next to it. Even though the salon is slap bang in the middle of the city centre it has a really relaxing vibe to it and you are made to feel at ease the minute you walk through the door.
Although it is not the cheapest, I feel this reflects the quality of the treatments and the expertise of the staff.
This place was a ahead of its time offering Brazilian waxing in the days when a Brazilian was a native of Brazil!”
“Great salon. Excellent staff who really know their stuff. Central location although the stairs can be a killer! Really enjoy the facials here.”
“Been going here for a couple of years now for electrolysis. Very friendly staff, very professional. My wife also goes for facials now too.
Easy to get to, highly recommended”.
“I really like this beauty salon. It’s centrally located , just across from St Enoch underground station, and offers a good range of treatments from electrolysis, red vein removal and non surgical face lifts, through to armoatherapy massage, facials and waxing.
I go here mainly for their lovely facials – they are a Sothys of Paris appointed salon. The facials are very indulgent and definitely produce visible results. You can buy Sothys products here too, as well as gift vouchers for either specific treatments or for a specific amount.
The staff are very friendly, knowledgeable and not at all intimidating.”
“Just wanted to give you some feedback on my visit to About Face.
Firstly, a very welcoming environment, felt relaxed waiting. Your receptionist was lovely and very helpful especially when I couldn’t find where my mobile number was. My therapist was absolutely lovely as well as extremely professional and we also had a laugh which helps when you are getting electric needles going over your skin. I am returning at the end of the month to have a further treatment.
Just wanted to say thanks and I would be happy to return for further treatments.”
“I have been coming to About Face on and off for years and I have always found the whole experience to be of a consistently high standard.
This is the only place I would go to for electrolysis.”
“This is one of my favourite beauty salons in Glasgow. When you walk in to the waiting room, you automatically feel calmed by the soft music and relaxing decor. The staff are all fully trained so you know you are in good hands for which ever treatment you are having. I would highly recommend the aromatherapy massage as it is tailored to your needs at that time.”
“Have been using your company for over 10 years and have always been satisfied with service and assistants.”
“Central location, warm, friendly staff. Professional and friendly while carrying out treatment.”
“The relaxed, comfortable salon yet professional staff that obviously know what they’re doing is the reason I have returned to this salon.”
“Professional, clean, calm haven away from busy city centre. I have come to About Face for a year and have a facial every 4 weeks. Have found facials very beneficial and am extremely comfortable with Kirsten.”
“Very cosy place but still professional.”
“Professional, clean, high standards.”
“I have been attending About Face for approx 21 months on a fairly regular basis. I have always found all the staff cheerful, friendly and helpful.”
“I have visited About Face for about 2+ years. Staff always friendly and competent.”
“I am made welcome every visit and staff show a general concern about my worries and I don’t feel embarrassed.”
“Been coming to About Face for many years. Very happy with the service I receive there – thanks.”
“Lovely chilled out atmosphere – clean, and friendly staff. Very happy with treatment and have recommended family and friends.
Kirsten extremely welcoming and reassured me and put me at ease – very happy.”
“When telephoning for appointment, receptionist went out of her way to fit me in as I was travelling some distance. Much appreciated.”
“There is a very professional atmosphere at About Face and the staff have a very intelligent attitude.”
“I have been treated by more than one therapist and they have all been friendly and professional. I feel comfortable with any of the staff.”
“Thanks for your good service. Please keep it this way. I am very happy to visit About Face.”
“Friendly staff who provided a knowledgeable and honest consultation.”
“I will recommend to others and will definitely be back. Thanks.”
“Service is always friendly and professional. Salon is always clean tidy – which is important. I enjoy using the products. I would certainly recommend About Face and have done so several times.”
“All equipment appears to work correctly – does what it should! Have visited other salons where equipment is unreliable.”
“Have used the salon for about 3 – 4 years and have recommended it to many friends.
Would be very hesitant to go elsewhere.”
“Bright, comfortable, professional-looking, eye catching set-up, impeccably clean. I have had various operators and find each of them to be very thorough and efficient.”
“As far as I am concerned the service and treatment offered at About Face cannot be beaten. It is first class and I would have no hesitation in recommending it to others.”
“First class assistants at reception area – well organised establishment!”
“Comfortable, stylish reception. Lovely smell.”
“Your customer care policy is great!”
“I have been coming to About Face for a few years now and have always found the therapists very friendly and helpful. They all respect your privacy and give you time to get yourself organised. You do not feel rushed. The atmosphere is relaxed with nice music.”
“I have bought a gift voucher for my friend as I was happy with the customer service.”
“I am thrilled with the results of ACP performed on moles. The treatment was quick, painless and I was very surpised to have little reaction after treatment therefore could go about my daily business as usual. You would never know there had been mole there now!”
“I am writing to let you know that I am and always have been very happy with the service and the treatments I have received at the About Face Salon. I was always made to feel very welcome and I never felt pressured into booking additional treatments or to buy products that I didn’t really want, unlike other salons that I have been to. This is really important to me which explains why I’ve returned to the About Face salon and never returned to the other salons! I would also just like to say that Jennifer with whom I had my treatments is an absolute gem and made each visit a joy. Keep a hold of her.”
“I decided to get some red vein treatment done using advanced electrolysis. I had broken capillaries on my nose and cheeks and I felt very self conscious about them. The procedure itself was very straightforward. I had 4 treatments done and noticed the difference. I was extremely pleased with the results and have recommended it to lots of other people.”
“Over the last 20 years or more, I have become experienced with a range of cosmetic procedures: botox, filler, laser, even a bit of surgery. So I believe I know what’s good and what isn’t in terms of the style and capabilities of a clinic. I can say that About Face is excellent in both regards, especially Amanda, who is the person I have interacted with the most.
For a long time, I had a small but irking issue with sebaceous hyperplasia. I tried CO2 laser on various occasions. It’s quite effective but it has a tendency to take out the centre of a lesion, leaving “remnants” in a ring around the centre. Eventually I tried Advanced Electrolysis, with About Face. I found this treatment highly effective. In fact, it has solved my problem.
I’m not an expert, but I think that Amanda has developed a specific technique, even within the field of Advanced Electrolysis. I am sure she can describe it better than I can, but the thing that struck me is how gentle it is, whilst also, as I said, being highly effective.
I would recommend About Face for sebaceous hyperplasia without hesitation. In fact, for my last treatment I flew all the way from Spain to Glasgow just to see Amanda.” Jan’25